✦ Legal ✦
Privacy Policy
Your privacy is sacred to us. This policy explains how Damru Healing collects, uses, and protects your personal information.
Last updated: June 2025
1. Information We Collect
We collect the following information when you use our website, book a consultation, or place an order:
- Personal Information: Full name, email address, phone number / WhatsApp number, date of birth, time of birth, city/state of birth, gender
- Order & Payment Information: Shipping address, billing details, payment method details (processed securely through Cashfree — we do not store card/bank details)
- Consultation Data: Questions, concerns, and details you share during booking or consultations
- Account Information: Login credentials (password stored in encrypted form), saved addresses, order history
- Technical Data: IP address, browser type, device information, cookies, pages visited
2. How We Use Your Information
- To provide astrology consultations and prepare your Kundali / birth chart
- To process orders for gemstones, yantras, and other products
- To communicate appointment confirmations, order updates, and delivery details
- To send written reports and remedies via email after consultations
- To improve our website, services, and user experience
- To send periodic updates about new services, products, or offers (only with your consent)
- To comply with legal and regulatory requirements
3. How We Protect Your Data
- All data transmission is encrypted using SSL/TLS (HTTPS)
- Payment processing is handled by Cashfree, a PCI-DSS compliant payment gateway
- Passwords are stored using bcrypt hashing — we never store plaintext passwords
- Access to personal data is restricted to authorized personnel only
- CSRF protection and rate limiting are implemented on all forms
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data only with:
- Cashfree — for secure payment processing
- Shipping partners — only the name and address needed for delivery
- Law enforcement — only if required by Indian law or legal process
5. Birth Data & Astrological Information
Your birth details (date, time, place) and consultation content are treated with the same confidentiality as a doctor-patient relationship. We do not share, publish, or misuse your astrological data.
6. Cookies
We use essential cookies to maintain your session (login state, cart items, CSRF protection). We do not use third-party tracking cookies.
7. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at damruspiritualality@gmail.com.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Order records are maintained for a minimum of 5 years as required by Indian tax laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Legal Entity Information & Contact
This website is operated by the registered entity Damru Healing.
- Operating Brand Name: Damru Healing
- Legal Registered Entity Name: Damru Healing
- Registered Address: Ahmedabad, Gujarat, India - 380001
- Support Email: damruspiritualality@gmail.com
- Support Phone: +91 98255 00606
